Configuration Items (CI)
Configuration Items (CI) are components or other service assets that must be managed to deliver an IT service.
In Virima:
Each CI is derived from a Blueprint, with components that can be Network Adapters, Storage Disks, Software Instances, etc.
Each CI component is associated with the parent CI using Relationships, for example, Installed On, Component Of, Hosted On, Virtualized On, etc.
Each CI/CI Component in Ecosystem Manager has a unique Asset ID.
CI's are added when they are:
Moved manually into CMDB.
Discovered by the Discovery application as they are moved into CMDB.
Imported from a file (.xls, .xlsx, or .csv).
In the navigation pane, select ITSM > Configuration Management > CMDB. The Configuration Items window displays.
Configuration Options
Change Attributes. Changes the properties of single or multiple CIs. The attributes change based on the type of CI selected. Refer to Configuration Management - CMDB.
Process Actions. Refer to CMDB Process Jobs.
Edit Configuration Items
| Not all functions include an option to edit record line items shown in the main window. |
| 1. | Navigate to the window containing the record to edit. |
| 2. | Click the line containing the record. The applicable window or dialog box displays. |
| 3. | Make the necessary modifications. |
| 4. | Click Save or Add, as applicable. |
When editing an existing item, other options may be available, such as adding Tasks, Comments, and Attachments and viewing History.
| The options change based upon the function; therefore, not every option may be shown. |
Delete Configuration Items
| Deleting is a permanent action and cannot be undone. Deleting may affect other functionality and information in the application such as data in configured reports, fields in windows, selectable options, etc. Therefore, be sure to understand the potential effects before making a deletion. |
| 1. | Click the line that contains the item to delete. |
| 2. | From the Select Actions drop-down list, choose Delete. If a confirmation message is displayed, take the appropriate action (for example, click OK or Continue). |
Related Topics
Other Functions and Page Elements